The IWC is located in Dharmawangsa Square on the third floor, Unit 336-337. The Center is open Monday through Friday 8 AM-5 PM. However, it is possible to book sessions after hours (this depends on the availabilities of the counselor/ coach)

We highly recommend that you call (+62 21 8065 7670) or make an appointment online or by email ( to ensure you can be seen as soon as possible. We welcome walk-ins who want to visit the Center, but appointments cannot be made for the same day.

Please contact IWC for detailed pricing information.

All of our counseling and coaching sessions are 50 minutes long. The exception is the initial intake of a wellness coaching session, which will last 60-90 minutes. All subsequent wellness coaching sessions will be 50 minutes in length.

IWC does not directly dispense medication/ drugs/ anti-depressants, etc. nor does it provide prescriptions.

When you start talking with one of our counselors/ coaches, everything you say will stay between you and your counselor/ coach, unless you report that you are going to hurt yourself, someone else, or mention child abuse of a minor. Unless you sign a form giving us permission to speak to someone, we cannot disclose any information to anyone. IWC does everything it can to protect your right to confidential care and support.

Our team of internationally licensed and trained counselors and coaches consist of top notch professionals with years of experience. They offer support to adults, young children, teenagers, couples and families—Indonesian or expatriate. Services are available in English, Indonesian and Korean.

You can expect a professional, confidential experience from the time you make your first appointment. Before you arrive for your first appointment, we ask that you fill out (online) a general intake form. And, sign a statement that you understand our confidentiality policy. During the first session, your counselor / coach will most likely ask lots of questions in order to get to know you. There are no right or wrong answers; we are not here to judge you but to simply try to understand you. The more direct and honest you are, the more helpful we can be. We may help you find solutions, but we will not tell you what to do. We value the individuality of every human being and encourage you to share as much or as little with us as you like. In many ways, you will shape the direction your experience takes.

Anything that happens in life is fair game for counseling/ coaching, but some common things people come talk to us about are: depression, homesickness, loneliness, trouble transitioning into college, life transitions, self-esteem, relationship struggles, anxiety, surviving abuse, academic difficulties, questions about sexuality and sexual orientation, nutrition and eating disorders, weight loss, fitness achievement, rape and sexual assault, spiritual growth, stress management, substance abuse and awareness, and general wellness concerns. If it is important to you, we are here to listen.

We believe a certain level of healing takes place from meeting face to face with a counselor/ coach in real time, and therefore encourage clients to come to the Center to meet in person. However, we do understand that this may not always be realistic considering Jakarta’s infamous traffic! That being said, we do and will offer telephonic and web-based support, if requested.